It’s like the jokes write themselves!

I wrote an email to customer service the other day using the salutation: Dear Company Name Humans. I wrote my email and signed my name.

Instantly I received an email back. Wow! So nice, so responsive! Uh… ’this email was produced by a bot’. Yeah, I got got. I forgot about modern times. Later, the people did email back and signed their email with ‘The Humans at Company Name.’ I had, in the end, caught their attention but with a benign, yet serious, lesson learned.

I’m sure you can tell from my writing that I don’t know how to use the AI help. I stupidly think if I don’t use the help, I won’t be wearing out our Earth with all the power that AI requires. I know this is inherently false, but I remain a luddite —not only am I outdating myself, but also I feel increasingly guilty of “doing it to myself.” (Win!-Win! hahaha!)

So much of my hesitation, is (see yesterday’s post), from my need to come up with a creative solution to every problem. I need to tinker until I succeed or have to give up.

A friend uses AI to translate her expletive laden frustration into kind emails to say, "No, can’t do that.” Brilliant use of this tool by a human! It is the first time I understand when I might be willing to give up my expression to the bot. It makes me so thankful, not so much to know this tool exists to translate frustration into flowers, but really thankful for Friends who know how to save their creativity for what matters.

Madeline Fan

Artificial Intelligence